Terms & Conditions

Effective Date: 3/1/2026
Website: wholepracticestudio.com

Agreement to Terms

By accessing or using fyreflygroup.com or wholepracticestudio.com ("Website"), you agree to be bound by the following Terms & Conditions ("Terms") set forth by the parent company Fyrefly Group, LLC ("Company", "we", "our") dba Whole Practice Studio.

If you do not agree, you should not use this Website or our services.

Services

Fyrefly Group, LLC provides consulting, marketing, digital strategy, and related services.
All services are provided:

• On an as-is and as-available basis

• Based on information provided by the client

• Without guarantees of specific business outcomes

Use of Website

You agree not to:

• Use the Website for unlawful purposes

• Attempt to gain unauthorized access to systems

• Disrupt or interfere with Website functionality

• Copy, distribute, or exploit content without permission

Intellectual Property

All content on this Website, including but not limited to:

• Text

• Graphics

• Logos

• Frameworks

• Designs

is the property of Fyrefly Group, LLC and protected by intellectual property laws.
You may not reproduce or distribute content without written permission.

Acceptable Use

You agree to use all services and platforms provided by Fyrefly Group, LLC in compliance with applicable laws and regulations.

You may not use the platform to:

• Send unsolicited or spam communications

• Engage in unlawful, abusive, or fraudulent activities

• Violate the rights of others

• Distribute harmful or malicious content

We reserve the right to terminate access for any misuse of the platform.

Payments & Refunds

PAYMENTS

All payments for services or products must be made in full unless otherwise agreed.

REFUNDS

• Consulting and service fees are non-refundable unless explicitly stated

• Digital products are non-refundable due to their nature

• Any exceptions are at our sole discretion

Account Access & Ownership

Saas services may be delivered through accounts or systems managed by Fyrefly Group.

• Access to these systems is provided for use during the active period

• Ownership of underlying platform infrastructure and systems remains with Fyrefly Group unless otherwise agreed in writing

• Upon cancellation or termination, access to accounts and associated systems may be revoked

Client are responsible for managing their own data and usage within the platform during the active service period.,

We reserve the right to suspend or terminate access to SaaS services if:

• Payment is not recieved

• These Terms or other policies are violated

• Misuse of the platform occurs

SUBACCOUNT TRANSFER & BILLING RESPONSIBILITY

Fyrefly Group may, at its discretion, allow clients to transfer or assume control of their SaaS subaccount upon cancellation or termination of services.

If a transfer is granted:

• The client agrees to assume full responsibility for the account, including all associated subscription fees, platform charges, and usage costs

• Any pricing, features, or service levels may change based on the client's direct relationship with the platform provider

• Fyrefly Group is not responsible for any setup, migration, or support once the account has been transferred.

• The client will be subject to and responsible for any changes to platform pricing, billing structure, or service availability after the transfer

Transfer of a sub-account is not guaranteed and may be subject to:

• Account standing

• Payment status

• Platform limitations or requirements

Fyrefly Group reserves the right to deny or restrict transfer requests at its sole discretion.

Client Responsibilities

You agree to:

• Provide accurate and complete information

• Meet required deadlines/milestones on information requested from you

• Participate in services as required

• Take responsibility for your business decisions and outcomes

DATA & ACCOUNT RESPONSIBILITIES

• Users are responsible for managing their account

• Responsible for all activity that occurs within their account

Results depend on many factors outside our control, including execution, market conditions, and timing.

No Guarantees

We do not guarantee:

• Specific financial results

• Lead generation outcomes

• Business growth or success

All services are advisory and strategic in nature.

Support & Service Limitations

Support, response times, and availability are not guaranteed unless explicitly included in a purchased service or agreement.

Fyrefly Group is not obligated to provide:

• Ongoing technical support

• Real-time assistance

• Continuous system maintenance

Any support or additional services must be defined within the scope of the purchased offering.

Limitation of Liability

To the fullest extent of the law, Fyrefly Group, LLC. shall not be liable for:

• Indirect or consequential damages

• Loss of revenue, data, or business opportunities

• Decisions made based on our advice or services

You use our services at your own risk.

Third-Party Tools & Platforms

We may use or recommend third-party platforms, including:

• CRM systems

• SaaS systems

• Email platforms

• Payment processors

We are not responsible for:

• Performance of third-party tools

• Data handling by those platforms

• Service interruptions outside our control

Bookings & Appointments

When scheduling services:

• You agree to attend scheduled sessions

• Rescheduling may require advance notice (e.g., 24 hours)

• Missed appointments may be forfeited without refund

Termination

We reserve the right to:

• Refuse service

• Terminate access

• Cancel agreements

...at our discretion, particularly in cases of misuse or violation of these Terms.

Indemnification

You agree to indemnify and hold harmless Fyrefly Group from any claims, damages, or liabilities arising from:

• Your use of our services

• Your business decisions

• Your violation of these Terms

Governing Law

These Terms are governed by the laws of the State of Idaho, United States.

Changes to Terms

We may update these Terms at any time.
Changes will be posted on this page with a revised effective date.

Contact Information

Business Name: Fyrefly Group, LLC DBA Whole Practice Studio

Email: [email protected]

Website: wholepracticestudio.com

Location: Idaho, USA